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App failing load when I want to cancel my subscription

Hello apple I had subscribed to cam scanner for a free trail for one day but now I want to cancel my subscription but when I want to do that the app is failing to load and there is billing problem. How do I cancel the subscription?

iPhone 6 Plus, iOS 12

Posted on Nov 8, 2021 8:39 AM

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Question marked as Top-ranking reply

Posted on Nov 8, 2021 11:10 AM

Managing auto-renewing subscriptions -

http://support.apple.com/kb/HT4098


If you have a billing issue, you must speak to Apple directly to resolve it.

Get Support -

https://getsupport.apple.com/


M1 Mac mini, macOS 12.0.1; Watch, series 5 GPS/cellular, watchOS 8.1; iPad Pro 2nd Gen, iPadOS 15.1; iPad Air 2, iPadOS 15.1; iPhone 12 Pro, iOS 15.1; TV 4th Gen, tvOS 15.1; HomePods, audioOS 15.1 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

Nov 8, 2021 11:10 AM in response to marvinnterro

Managing auto-renewing subscriptions -

http://support.apple.com/kb/HT4098


If you have a billing issue, you must speak to Apple directly to resolve it.

Get Support -

https://getsupport.apple.com/


M1 Mac mini, macOS 12.0.1; Watch, series 5 GPS/cellular, watchOS 8.1; iPad Pro 2nd Gen, iPadOS 15.1; iPad Air 2, iPadOS 15.1; iPhone 12 Pro, iOS 15.1; TV 4th Gen, tvOS 15.1; HomePods, audioOS 15.1 and Airport Express w/ Airplay 2

App failing load when I want to cancel my subscription

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