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leitch082 Author

Level 1

4 points

i bought a used iphone 11 online im trying to reset to factory settings but i cant cause previous owner never removed their information with icloud or google what can i do

i bought a used iphone 11 online im trying to reset to factory settings but i cant cause previous owner never removed their information with icloud or google what can i do

Posted on Oct 28, 2021 8:54 PM

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Top-ranking reply

Level 10

84,577 points

Posted on Oct 28, 2021 9:07 PM

Return it for a refund or have the previous owner remove the activation lock. https://support.apple.com/en-us/HT201441

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Top-ranking reply

Level 10

84,577 points

Oct 28, 2021 9:07 PM in response to leitch082

Return it for a refund or have the previous owner remove the activation lock. https://support.apple.com/en-us/HT201441

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i bought a used iphone 11 online im trying to reset to factory settings but i cant cause previous owner never removed their information with icloud or google what can i do

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