Quark 2020 not compatible with Big Sur

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johnnaismith Author

Level 1

4 points

Quark 2020 not compatible with Big Sur

My Quark is version 16.0 and Quark says my software is up-to-date.

V16.2 and V16.3 have been mentioned in this forum, with V16.3 being suggested as a possible solution.

The issue is that Quark quits when opening a new or existing file after I updated from Catalina to Big Sur.

When speaking to Quark, they say that Quark 2020 is not compatible with Big Sur.

I am shocked that this would be the case with such a recent version.

They want me to upgrade to 2021 to solve the issue.

iMac 27″, macOS 11.6

Posted on Oct 26, 2021 11:04 PM

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Answer 1

Top-ranking reply

alexis-27__

Level 1

22 points

Oct 28, 2021 2:57 AM in response to johnnaismith

Sorry I can't see the screenshots.

If you go to https://www.quark.com/support/downloads/ scroll down to 'Updaters' and select 2020.

The latest is actually October 2021 Update (16.3.6)

They are updates for Quark 2020, but the dates will say 2021.

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Answer 2

johnnaismith Author

Level 1

4 points

Oct 27, 2021 3:12 AM in response to Yer_Man

I posted it here because there was already a discussion on the topic.

Also, I was more confident that the Mac community would be more helpful and because my issue came to life when I went from Catalina to Big Sur.

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Answer 3

Yer_Man

Level 10

163,878 points

Oct 27, 2021 3:19 AM in response to johnnaismith

But what help do you expect? Big Sur was released a year ago, and was superseded by Monterey on Monday. No one here can reengineer Big Sur or Quark's application. For me, the lesson is that you should be investigating alternatives to Quark.

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Answer 4

johnnaismith Author

Level 1

4 points

Oct 27, 2021 3:44 AM in response to Yer_Man

I have previously looked at alternatives to Quark. I have been using Quark on Mac for 30 plus years, so it's not easy to change.

I was hoping that there may be someone on here that has found the solution to my issue.

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Answer 5

Oct 27, 2021 4:10 AM in response to johnnaismith

QuarkXPress 2020 was updated to work with Big Sur back in February. You just need to download the free update from their site and you're sorted. I don't know what they're talking about on the phone because it works fine with the update.

I don't know if Monterey works yet. It might work fine (it's less of an update than Big Sur was under the hood) and if it doesn't Quark 2021 will receive an update between November and February, which is completely usual.

Not many professionals will be updating to Monterey until at least next year.

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