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The charge of My MacBook Pro ( 13 inch, early 2015 model/ serial number C0****VH3) does not go above 1% and immediately shuts off if unplugged. Please advise what has caused this and can I qualify for a free battery replacement?
[Personal Information Edited by Moderator]
This is a forum of users trying to help other users and is not Apple. I would suggest you reach out to Apple Support and they can assist you with your battery issue and the options you may have.
Get Support – Apple
Call Customer Support (800) MY–APPLE (800–692–7753)
or online https://getsupport.apple.com/
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
This is a forum of users trying to help other users and is not Apple. I would suggest you reach out to Apple Support and they can assist you with your battery issue and the options you may have.
Get Support – Apple
Call Customer Support (800) MY–APPLE (800–692–7753)
or online https://getsupport.apple.com/
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
gulrukhsor wrote:
The charge of My MacBook Pro ( 13 inch, early 2015 model/ serial number C*******3) does not go above 1% and immediately shuts off if unplugged. Please advise what has caused this and can I qualify for a free battery replacement?
see if you qualify...
https://support.apple.com/13inch-macbookpro-battery-replacement
Hi,
As far as I know, there is no battery recall service for your MacBook Pro model.
Does the MacBook Pro ( 13 inch, early 2015) qualify for free battery replacement
