You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Broken phone

How do I erase my iOS device if it doesn't turn on?

iPhone 7 Plus, iOS 13

Posted on Oct 15, 2021 5:43 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 15, 2021 5:53 PM

You cannot erase the device if it doesn’t turn ON.


Axel F.

1 reply

Broken phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.