You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I am unable to download apps

I just bought the iPad pro but unable to download apps why is that?


Posted on Oct 13, 2021 8:47 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 14, 2021 10:37 AM

Start here:

If you can’t download or update apps on your iPhone or iPad – Apple Support


If you are experiencing difficulties with adding or removing Apps to/from your iPad, you need to check your ScreenTime restrictions:

  • Settings > Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases > Adding Apps - ensure that this permission is set to Allow
  • Settings > Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases > Deleting Apps - ensure that this permission is set to Allow


3 replies
Question marked as Top-ranking reply

Oct 14, 2021 10:37 AM in response to althea98

Start here:

If you can’t download or update apps on your iPhone or iPad – Apple Support


If you are experiencing difficulties with adding or removing Apps to/from your iPad, you need to check your ScreenTime restrictions:

  • Settings > Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases > Adding Apps - ensure that this permission is set to Allow
  • Settings > Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases > Deleting Apps - ensure that this permission is set to Allow


I am unable to download apps

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.