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yuleydis Author

Level 1

4 points

face id not working

my camera broke but i got it fixed but my face id wont work no more, ive deleted my face id and tried setting it up again but it wont let me click on it. help please.

iPhone XS Max, iOS 15

Posted on Sep 27, 2021 1:49 PM

Top-ranking reply

ChrisJ4203

Level 10

230,678 points

Posted on Sep 27, 2021 1:57 PM

If your Face ID is not working, see this, If Face ID isn't working on your iPhone or iPad Pro - Apple Support and this If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support. If neither help, then use the Get Support link at the top of the page here to contact Apple Support for service.

Did you have Apple replace this camera? If not, there is your problem. If they did, then return to the store and have them fix it.

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