You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mariana2255 Author

Level 1

4 points

It says I can’t update my phone cause I’m not connected to internet but I am

It may happen to other people

iPhone 11, iOS 14

Posted on Sep 21, 2021 4:42 AM

Top-ranking reply

helma145

Level 5

4,443 points

Posted on Sep 21, 2021 4:52 AM

You must have a stable Wi-Fi connection.

Or connect to a PC with the latest version of iTunes installed.

Charge the battery to 50% or higher.

Turn off Battery saving mode.

Don't use a Hotspot.

Don't use VPN.

And make sure you have enough free space.

View in context

It says I can’t update my phone cause I’m not connected to internet but I am

Similar questions