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Level 1

4 points

iTunes disabled

hi my iPhone isn’t allowing me to download apps it says that my account has been disabled in the App Store and iTunes.

iPhone 8 Plus, iOS 14

Posted on Sep 20, 2021 10:14 AM

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Top-ranking reply

Level 4

2,190 points

Posted on Sep 20, 2021 10:19 AM

Hi there,

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

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