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Level 1

4 points

Purchase an iPad with Apple Education

Hi! I'd made a purchase of an iPad on 18/9 and the money has deducted from my bank but when I check the order status, it said my payment is still on hold. Can someone help me? I'm so confused.

Posted on Sep 18, 2021 1:42 AM

Top-ranking reply

ProustGiulio

Level 10

209,100 points

Posted on Sep 18, 2021 1:48 AM

We, just users like you, cannot help you about that, since we're not aware of orders/transactions between you and Apple, sorry.

Please contact Apple Support directly and explain your problem, using this link:--> Contacting Apple

Thanks and regards

Giulio

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Purchase an iPad with Apple Education

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