You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
i don’t know how to update my phone. it keeps saying i’m no longer connected to the internet but i am. it won’t let me update my phone
iPhone 8 Plus, iOS 14
eeisenbach8 Said:
"it’s saying i’m no longer connected to the internet whenever i try to update my phone but i’ve tried 3 different internet connections and none of them are working for the update: i don’t know how to update my phone. it keeps saying i’m no longer connected to the internet but i am. it won’t let me update my phone"
-------
Server Error:
There is likely an error connecting to Apple's servers.
To Check for Updates:
Use a Computer and Ethernet:
Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet. Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple
eeisenbach8 Said:
"it’s saying i’m no longer connected to the internet whenever i try to update my phone but i’ve tried 3 different internet connections and none of them are working for the update: i don’t know how to update my phone. it keeps saying i’m no longer connected to the internet but i am. it won’t let me update my phone"
-------
Server Error:
There is likely an error connecting to Apple's servers.
To Check for Updates:
Use a Computer and Ethernet:
Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet. Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple
it’s saying i’m no longer connected to the internet whenever i try to update my phone but i’ve tried 3 different internet connections and none of them are working for the update
