You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

My update is stuck on “preparing update”.

What to do if download is stuck on “preparing update”.

iPhone 8 Plus, iOS 14

Posted on Sep 15, 2021 4:29 AM

Top-ranking reply

Level 5

4,443 points

Posted on Sep 15, 2021 5:03 AM

You must have a stable Wi-Fi connection.

Or connect to a PC with the latest version of iTunes installed.

Charge the battery to 50% or higher.

Turn off Battery saving mode.

Don't use a Hotspot.

Don't use VPN.

And make sure you have enough free space.

View in context

Similar questions