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hsmlcc Author

Level 1

4 points

My update is stuck on “preparing update”.

What to do if download is stuck on “preparing update”.

iPhone 8 Plus, iOS 14

Posted on Sep 15, 2021 4:29 AM

Top-ranking reply

helma145

Level 5

4,443 points

Posted on Sep 15, 2021 5:03 AM

You must have a stable Wi-Fi connection.

Or connect to a PC with the latest version of iTunes installed.

Charge the battery to 50% or higher.

Turn off Battery saving mode.

Don't use a Hotspot.

Don't use VPN.

And make sure you have enough free space.

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My update is stuck on “preparing update”.

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