You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Sporadic MacBook Pro Crashes



Hi there, to whomever has the time to look at this post, I thank you,

we've been struggling a lot with troubleshooting this MacBook Pro,


It's been taken in to numerous repair shops each giving their own version of what seems to be the case. Been told by one that it's the dedicated GPU that keeps on crashing whenever the laptop tries to use it and another told us it was not the GPU, but instead because of faulty partitioning of the hard drives and that they'd apparently fixed it(spoiler, they did not), to a third repair shop telling me nothing is wrong with the machine.


I've been trying to search what the error codes could mean but I've found no similar results online.


The crashes seem to very sporadic. Sometimes it can be used for hours on end, running numerous apps on multiple screens. I personally have a strong suspicion it is linked to the GPU as the crashing trends seem to correlate to GPU usage. Some days it will work perfectly and others it will crash every 5 minutes regardless of what it's being used for.


Let me know if I need to give any more information

Thanks again for reading,


[Image Edited by Moderator to Remove Personal Information]

Posted on Sep 2, 2021 4:12 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 3, 2021 6:17 PM

The kernel panic is definitely referencing the GPU. If you have the 15" or 17" model, then this is most likely a hardware failure as these particular models have an extremely high rate of GPU failures. You can try forcing the laptop to use the Intel GPU instead of the discrete GPU by using one of the following options:


FYI, If you cannot boot the laptop normally, then try booting into Safe Mode.


See if you can use one of these gfxCardStatus apps to force the Intel GPU:

https://github.com/steveschow/gfxCardStatus/releases/tag/v2.4.4i


https://codyschrank.github.io/gSwitch/


Otherwise, here is another way to force the laptop to use the Intel GPU by manually modifying the NVRAM settings:

http://dosdude1.com/gpudisable/

Similar questions

4 replies
Question marked as Top-ranking reply

Sep 3, 2021 6:17 PM in response to HappySeeMe

The kernel panic is definitely referencing the GPU. If you have the 15" or 17" model, then this is most likely a hardware failure as these particular models have an extremely high rate of GPU failures. You can try forcing the laptop to use the Intel GPU instead of the discrete GPU by using one of the following options:


FYI, If you cannot boot the laptop normally, then try booting into Safe Mode.


See if you can use one of these gfxCardStatus apps to force the Intel GPU:

https://github.com/steveschow/gfxCardStatus/releases/tag/v2.4.4i


https://codyschrank.github.io/gSwitch/


Otherwise, here is another way to force the laptop to use the Intel GPU by manually modifying the NVRAM settings:

http://dosdude1.com/gpudisable/

Sporadic MacBook Pro Crashes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.