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My phone was stolen and I can’t remember what my password was I want my backup from my

My phone was stolen and they changed my Apple ID password , I have since got another Apple ID and was told apple would reach me by email to reset my password well this was over 30days ago , I just want my photos from the phone .

Posted on Jul 25, 2021 9:11 PM

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Question marked as Top-ranking reply

Posted on Jul 26, 2021 8:39 AM

Click on this link "If you think your Apple ID has been compromised" --> https://support.apple.com/HT204145


'Checklist: If you want to see if anyone else has access to your device or accounts' click here --> https://support.apple.com/HT212021


Security and your Apple ID - https://support.apple.com/HT201303


Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." Better for directly reporting an issue.


Remember that this is a user to user support forum. You are not talking to Apple here. If you need them to do something you have to contact Apple, preferably using any specific links they have given you for doing this.


For information about 'How to use account recovery when you can’t reset your Apple ID password', click here --> https://support.apple.com/HT204921

  • "If you use two-factor authentication and can’t sign in or reset your password, you can regain access after an account recovery waiting period."
  • Check the status of your request

At any time, you can see how long it will be until your account is ready for recovery, or when more information will be available. Just go to https://iforgot.apple.com and enter your Apple ID.

1 reply
Question marked as Top-ranking reply

Jul 26, 2021 8:39 AM in response to ttjm

Click on this link "If you think your Apple ID has been compromised" --> https://support.apple.com/HT204145


'Checklist: If you want to see if anyone else has access to your device or accounts' click here --> https://support.apple.com/HT212021


Security and your Apple ID - https://support.apple.com/HT201303


Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." Better for directly reporting an issue.


Remember that this is a user to user support forum. You are not talking to Apple here. If you need them to do something you have to contact Apple, preferably using any specific links they have given you for doing this.


For information about 'How to use account recovery when you can’t reset your Apple ID password', click here --> https://support.apple.com/HT204921

  • "If you use two-factor authentication and can’t sign in or reset your password, you can regain access after an account recovery waiting period."
  • Check the status of your request

At any time, you can see how long it will be until your account is ready for recovery, or when more information will be available. Just go to https://iforgot.apple.com and enter your Apple ID.

My phone was stolen and I can’t remember what my password was I want my backup from my

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