You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: joelmg
joelmg Author
User level: Level 1
21 points

Frogger in Toy Town video issue

Some screens in Frogger in Toy Town have video issues - massive snow, like terrible reception on old black-and-white TVs. In some screens (like in the Museum) it is intermittent. On others (such as a room I the Suburban Home, it seem permanent - I've never seen the room without the massive snow. Have no idea how to fix. I'm running a 2019 MacBook Pro 15 inch. Thanks. I'll try to attach an image. I've contacted the developer, Kodami, and they referred me to Apple. I trashed and reinstalled the game. Did not help. Thanks.

Posted on Jul 24, 2021 1:39 PM

Reply
Question marked as Top-ranking reply
User profile for user: a brody
a brody
User level: Level 10
84,061 points

Posted on Jul 24, 2021 2:17 PM

Is your machine under AppleCare?

Does your machine's graphics chip meet the game's system requirements?

Is your machine under Apple's exchange repair program:

https://support.apple.com/service-programs


I've seen video issues like this linking external displays, and sometimes on internal displays if the display was pushed back too far.


Try adjusting also the Apple menu -> System Preferences -> Displays -> Night Shift, or System Preferences -> Energy Saver -> Graphics chip settings.

View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: a brody
a brody
User level: Level 10
84,061 points

Jul 24, 2021 2:17 PM in response to joelmg

Is your machine under AppleCare?

Does your machine's graphics chip meet the game's system requirements?

Is your machine under Apple's exchange repair program:

https://support.apple.com/service-programs


I've seen video issues like this linking external displays, and sometimes on internal displays if the display was pushed back too far.


Try adjusting also the Apple menu -> System Preferences -> Displays -> Night Shift, or System Preferences -> Energy Saver -> Graphics chip settings.

Reply

Frogger in Toy Town video issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up