Why is my account disabled in iTunes and app

Hi marketa208,

Welcome to the Apple Community, where some of us do our best to help each other.

There can be a few different reasons an account is disabled:

can be entering the wrong password too many times

credit card expiry date is no longer up-to-date

payment owing on a previous purchase etc.

Apple support have an article online (link below) to help you with what to do:

If you see a message that says:

"Your account has been disabled in the App Store and iTunes"

https://support.apple.com/en-us/HT208856

Hope this helps you access your account again :)

If you see a message that says "Your account has been disabled in the App Store and iTunes", there may be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

Source: If you see a message that says “Your account has been disabled in the App Store and iTunes” – Apple Support