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naif76 Author

Level 1

8 points

My phone stolen

Can’t file information of theft can’t find device only show in find my phone as offline

[Image Edited by Moderator to Remove Personal Information]

Posted on Jun 18, 2021 8:49 PM

Top-ranking reply

Limnos

Level 10

418,903 points

Posted on Jun 18, 2021 9:54 PM

Click on this link for general information about what to do "If your iPhone, iPad, or iPod touch is lost or stolen" --> https://support.apple.com/HT201472

- The Find My service is the only recovery feature Apple offers. It MUST be set up before the device is lost. If you did not do that it is too late to do it now and there is no other feature Apple offers that can help you find it.

Click on this link to read how to "Use the Find My app to locate a missing device or item" --> https://support.apple.com/HT210515

The chances of locating a device depend upon which features you selected in:

Set up Find My on your iPhone, Mac, and other devices - https://support.apple.com/HT210400#enablefindmy

If Find My iPhone is offline or not working' Click on the link to 'Get help when you don't see your device listed, or you see an unexpected device or an alert that says your device is offline.' --> https://support.apple.com/HT204233

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My phone stolen

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