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Old I phone needs a update but can’t not do it

Old I phone needs a update but can’t not do it

Posted on Jun 10, 2021 7:11 PM

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Question marked as Top-ranking reply

Posted on Jun 10, 2021 7:22 PM

You mention you have an old phone, what iPhone version of this? Not all iPhone's will be able to update to iOS 14.6, for example, if you have an iPhone 6 you will only be able to upgrade to iOS 12.5.3


Follow the steps to update your phone here > Update your iPhone, iPad or iPod touch – Apple Support


If updating wirelessly does not work, you might want to try updating via iTunes and vice versa.

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Question marked as Top-ranking reply

Jun 10, 2021 7:22 PM in response to Annaa94

You mention you have an old phone, what iPhone version of this? Not all iPhone's will be able to update to iOS 14.6, for example, if you have an iPhone 6 you will only be able to upgrade to iOS 12.5.3


Follow the steps to update your phone here > Update your iPhone, iPad or iPod touch – Apple Support


If updating wirelessly does not work, you might want to try updating via iTunes and vice versa.

Jun 10, 2021 7:31 PM in response to Annaa94

Annaa94 Said:

"Old I phone needs a update but can’t not do it"

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Please Clarify:

  • What issues do you get when updating?
  • What exactly are you trying to update?
  • Are you getting any particular issues?


Compatibility Getting in the Way?:

1. Verify Compatibility:

Updating may not be an option. If such is the case, that is because it does not meet the hardware requirements for iOS13 and iOS14.  So, if compatible...


2. Disable Cellular:

Disable Cellular (as found in Settings), incase it is getting in the way.


3. Backup Prior to Updating:

Go Here: Making a Backup of your Device - Apple Support. Use iCloud or your computer.


4. How To Update your iPhone:

Use this link: Update your iPhone Using a Computer - User Tip

Old I phone needs a update but can’t not do it

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