You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

rosano17 Author

Level 1

4 points

Broken screen backup device

My iPhone 11 screen is cracked and touch screen is not working. I’m unable to unlock device. How can I back up and restore to a new device?

iPhone 11, iOS 14

Posted on Apr 22, 2021 7:55 AM

Top-ranking reply

Limnos

Level 10

421,471 points

Posted on Apr 22, 2021 1:16 PM

You can't, but if you were using iCloud to sync items and also to do automatic backups then very likely you have lost little and can restore most of it to another device.

View in context

Broken screen backup device

Similar questions