You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

martrell144 Author

Level 1

4 points

"Your purchase could not be completed"

i can’t buy and like put money on my acc

[Image Edited by Moderator to Remove Personal Information]

Posted on Apr 21, 2021 6:03 AM

Top-ranking reply

Limnos

Level 10

421,471 points

Posted on Apr 21, 2021 6:11 AM

Various forms of this old and somewhat unspecific message ultimately lead you to: https://support.apple.com/billing

The most logical selection is then "Can't complete a purchase?" which brings you to this document --> 'If your payment method is declined in the App Store or iTunes Store'

Click here --> https://support.apple.com/HT203005

If nothing in that document provides resolution then Contact iTunes Support at: https://support.apple.com/choose-country-region/media-services

View in context

"Your purchase could not be completed"

Similar questions