Level 1

4 points

I pad Air2

Cant enter my passcode on my iPad, power off and cancel won't work either, screen unresponsive. What can I do?

iPad Air 2, iPadOS 14

Posted on Apr 17, 2021 3:28 PM

Reply

Similar questions

Passcode I cannot key in my passcode on my ipad air. Its not responsive. Can help me how to fix it?
401 2
iPad Air 2 I have tried rebooting my iPad lots of times but the screen still won’t let me use swipe to shut or let me enter my passcode. Help me please
520 1
I pad air I just updated the iPad Air and now it doesn’t let me type in the passcode and also won’t turn off, I need help
336 2

2 replies

Level 6

19,275 points

Apr 18, 2021 8:42 AM in response to tp161

To complement JS-1987's post, you could also refer to this Apple article: If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support.

Reply

Apr 18, 2021 7:12 AM in response to tp161

You can do a forced restart.

Hold down the Home Button and the Power Button at the same time, until your iPad restarts.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I pad Air2

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up