You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Jazzmn010 Author

Level 1

5 points

Replacement

How can I tell if my iPhone 12pro Max has been either repaired or if it is a new one?

iPhone 12 Pro Max

Posted on Apr 16, 2021 10:37 PM

Top-ranking reply

TheLittles

Level 10

197,499 points

Posted on Apr 16, 2021 10:58 PM

Jazzmn010 Said:

"Replacement: How can I tell if my iPhone 12pro Max has been either repaired or if it is a new one?"

-------

Finding its Authenticity:

There is no way to determine if it has been repaired or not, but to check its authenticity, you may look it up by the Serial Number:

First, Find the Serial Number:

Tap: Settings
Tap: General
Tap: About
View: Fourth Line-Down

Then, Enter the Serial Number here: Check Your Service and Support Coverage - Apple Support. See it is comes up as an official iPhone.

View in context

Replacement

Similar questions