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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
my photos are not uploading onto the imac although I can see them on my phone and on the icloud - they did up until the 22 march but have now stopped. the status saying uploading but its sat like that for ages.
have tried turning on and off the upload on preferences and of course re-starting the computer....
iMac 21.5″, OS X 10.10
Turning on and off the upload will have restarted a full sync of the whole library. This can take a long time (days, or even weeks for a large lirbrary)
For reference, my fairly small 5000 image, 50GB library took 48 hours. You'll need to leave your mac on connected to power, 24/7 until it completes. During that time it is ususal for progress indication not to move much for long periods.
Other things to check - do you have plenty of free space in iCloud and on your mac, and are there any items in your library which can't upload which may be stalling the process. Use the smart album below to check.
Turning on and off the upload will have restarted a full sync of the whole library. This can take a long time (days, or even weeks for a large lirbrary)
For reference, my fairly small 5000 image, 50GB library took 48 hours. You'll need to leave your mac on connected to power, 24/7 until it completes. During that time it is ususal for progress indication not to move much for long periods.
Other things to check - do you have plenty of free space in iCloud and on your mac, and are there any items in your library which can't upload which may be stalling the process. Use the smart album below to check.
Thanks for that. Yes it does say 2000 items are uploading! Do I need to leave the computer on or just plugged in? Ie can I put it on sleep?
No, it needs to be left on. If it's asleep it can't sync.
photos not uploading
