need an appoiintment with genius bar for air pods not charging
why can't my air pods charge? Need appointment with genius bar
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First see if anything in this document helps:
Charge your AirPods and learn about battery life
click here --> https://support.apple.com/HT207012
If not:
Genius Bar appointment - Unfortunately Apple has made this tricky to get to directly. Go to https://www.apple.com/retail/geniusbar/ > Get hardware help. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair" --> Sign in with Apple ID