Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I will be sending my iPad (trade-in); how do I erase the iPad before I ship it?

I will be trading-in my iPad, how to I erase the iPad before I ship it?

iPad, iOS 9

Posted on Mar 30, 2021 7:11 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 30, 2021 7:23 AM

See >>> How to prepare your iPad for Apple Trade In - Apple Support

4 replies

Mar 30, 2021 10:44 AM in response to Herons_Tiger

Herons_Tiger wrote:

Here is how to erase-

Go to Settings- General- Scroll down to Reset- Erase All Content and Settings.

All information will be permanently deleted from your device.


Entirely missing the point of necessary steps to correctly prepare the iPad for Trade-in - more specifically, removal of the Activation Lock. If the Activation Lock is not removed, the trade-in will be rejected.

I will be sending my iPad (trade-in); how do I erase the iPad before I ship it?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.