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Hello, my iPhone SE is going thru the logo loop and I am trying to update it via iTunes but I have got a message saying The iPhone "iPhone" could not be restored. The device cannot be found. Can anyone help me please with what I need to do from here
iPhone SE, iOS 14
Sounds like you tried to make a Restore, instead of an update.
If your iPhone has gone into Boot Loop, then you need to do a Restore. It will delete EVERYTHING locally from the phone. Everything stored in iCloud, contacts, photos, etc. will not be deleted, but will be retrieved when you sign in with your Apple ID.
Remember to update iTunes to the latest version. Now that your phone has failed once in an update or restore, I would recommend plugging the cable into another USB port and, if possible, try another cable.
How to make a Restore (REMEMBER! EVERYTHING will be deleted)
1. Turn off your iPhone completely
2. Connect your Lightning Cable to your PC / Mac
3. Connect the cable to your iPhone - the moment the cable is in your iPhone, press and hold the Home Button until the device enters Recovery Mode. Recovery Mode is a black screen, with a computer and a cable icon.
On your computer. Now you can select Restore. iTunes downloads new software, it may take some time depending on your internet connection. Try to keep your computer from going to sleep.
Sounds like you tried to make a Restore, instead of an update.
If your iPhone has gone into Boot Loop, then you need to do a Restore. It will delete EVERYTHING locally from the phone. Everything stored in iCloud, contacts, photos, etc. will not be deleted, but will be retrieved when you sign in with your Apple ID.
Remember to update iTunes to the latest version. Now that your phone has failed once in an update or restore, I would recommend plugging the cable into another USB port and, if possible, try another cable.
How to make a Restore (REMEMBER! EVERYTHING will be deleted)
1. Turn off your iPhone completely
2. Connect your Lightning Cable to your PC / Mac
3. Connect the cable to your iPhone - the moment the cable is in your iPhone, press and hold the Home Button until the device enters Recovery Mode. Recovery Mode is a black screen, with a computer and a cable icon.
On your computer. Now you can select Restore. iTunes downloads new software, it may take some time depending on your internet connection. Try to keep your computer from going to sleep.
Thank you for your advice. Surprisingly, I had done all that you have said and I was successful in fixing the issue without losing anything even to the point of using a different USB port at the rear of my pc and updating my password etc etc. It is all good now and working fine. I had to update some apps that didn't like working but now I am as happy as. Thanks again.
Hello, my iPhone SE is going thru the logo loop
