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Rebecca__s Author

Level 1

4 points

Face ID

My Face ID isn’t setting up. I put my face within frame and it tells me to lowers camera until my face is out of the frame then tells me to raise camera until it is also out of the frame. Why isn’t it allowing me to setup?

iPhone XS Max

Posted on Feb 21, 2021 3:39 PM

Top-ranking reply

lobsterghost1

Level 10

150,330 points

Posted on Feb 21, 2021 4:03 PM

Did you see this link --> If Face ID isn't working on your iPhone or iPad Pro - Apple Support

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Face ID

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