Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My Apple ID account was disabled and can't download anything

I can't download or update app, It shown "your account has been disabled in App store and iTune". So what's happen and What should I do?

Posted on Feb 16, 2021 9:58 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 16, 2021 10:06 AM

Hello subsidee,


Apple Support is the only one who can fix this for you. Click on this direct link for this specific issue → https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


Ref.: If you see a message that says "Your account has been disabled in the App Store and iTunes" - https://support.apple.com/HT208856


We are Apple product users just like you and do not know why other than Apple saying "there might be a problem with the payment method that you have on file."

1 reply
Question marked as Top-ranking reply

Feb 16, 2021 10:06 AM in response to subsidee

Hello subsidee,


Apple Support is the only one who can fix this for you. Click on this direct link for this specific issue → https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


Ref.: If you see a message that says "Your account has been disabled in the App Store and iTunes" - https://support.apple.com/HT208856


We are Apple product users just like you and do not know why other than Apple saying "there might be a problem with the payment method that you have on file."

My Apple ID account was disabled and can't download anything

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.