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ankushbermi Author

Level 1

4 points

Not able to update my phone, it’s showing preparing update

As above... its showing preparing update... taking too much time ending up in nothing

iPhone 7 Plus, iOS 13

Posted on Jan 28, 2021 3:21 AM

Top-ranking reply

Mamatoasmurf

Level 1

44 points

Posted on Jan 28, 2021 3:31 AM

It’s possible your iPhone isn’t at the required battery percentage to perform this task. If you aren’t connected to WiFi this can definitely help! Also, if you haven’t checked to see if your iPhone has backed up to iCloud recently, now would be a good time to check so you can avoid any potential data loss.

For help updating your iPhone you can refer to: https://support.apple.com/en-us/HT204204 If you continue to have issues, please reach out to an AppleCare+ Support Advisor.

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Not able to update my phone, it’s showing preparing update

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