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i just received my Macbook air after a 3 weeks wait. Its all good until i found a visible tiny scratch and a little "dot" behind chassis of the screen. I am 100% sure i did not scratch it, because this is right out of the box. Is it possible to do an exchange for this? And is there similar issues out there?
MacBook Air 13″, macOS 11.1
Hello tyl888,
Thank you for using Apple Support Communities.
We understand that you have discovered a scratch on your brand new MacBook Air. We understand the desire for a flawless computer out of the box. We would recommend taking a look at the following support article for your options and contact information on returning a newly purchased MacBook.
Best regards.
visible scratch on my macbook right out of the box. What to do?
