You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

nyy94 Author

Level 1

4 points

Activation lock

How to get activation lock off on ipad

Posted on Jan 15, 2021 3:30 PM

Top-ranking reply

imobl

Level 7

20,832 points

Posted on Jan 15, 2021 3:45 PM

Either provide the AppleID and passcode used to

initiate the Activation Lock

If you forgot your Apple ID - Apple Support

If you forgot your Apple ID password - Apple Support

If you were the original purchaser and can prove it with

a receipt from Apple or Apple authorized iPad retailer showing

the serial number of the iPad, make a genius bar

reservation and bring in the receipt, iPad, and government

issued photo ID to Apple and they may assist in resolving the problem.

If the iPad was purchased used or there is no receipt, the AppleID and passcode must be recovered

It is highly recommended that you make a Genius Bar Reservation to avoid delay at the Apple store

https://www.apple.com/retail/geniusbar/

View in context

Activation lock

Similar questions