Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTune: password is not correct

iTune: password is not correct

Posted on Jan 9, 2021 3:27 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 9, 2021 6:35 PM

Does the same Apple ID and password work other places? Are you trying to update apps when you see that message? If so, a request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.   

1 reply
Question marked as Top-ranking reply

Jan 9, 2021 6:35 PM in response to YYC88

Does the same Apple ID and password work other places? Are you trying to update apps when you see that message? If so, a request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.   

iTune: password is not correct

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.