You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

maciej298 Author

Level 1

4 points

Homepod stereo pair with Apple TV 4K - one HomePod is disconnecting with strange sound

Hello Community,

I have problem with my HomePod. I have paired a 2 homepods info stereo pair and from time to time one of them arę probably disconnecting with sound of unplugging electric gitar (very short and moderate volume 70-80%). Is this problem with HomePod or with something else? I have tried to Restore to fabric Setting both homepods and Apple TV 4K.

I will be grateful for any advices.

Best regards!

HomePod, 14

Posted on Jan 6, 2021 5:53 AM

Top-ranking reply

Vancouver22

Level 8

36,745 points

Posted on Jan 6, 2021 4:24 PM

It might be an issue with it being faulty, in which case you’d need to contact Apple or take it to a store to have it diagnosed.

See: If HomePod isn't responding - Apple Support
make sure all software is updated as well.
Also try a restart:

Open the Home App - go to the Room it’s in

Long press on the HomePod icon to bring up settings, scroll down to the gear icon, tap that, scroll to the bottom to Reset HomePod - then select Restart HomePod

View in context

Homepod stereo pair with Apple TV 4K - one HomePod is disconnecting with strange sound

Similar questions