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PaulieG51 Author

Level 1

4 points

I am seeing a “Support.apple.com/iPad/restore. How do I fix this if I don’t have access to a PC

My iPad has a black screen that says “Support.apple.com/iPad/restore. How do I fix this issue. I do not have access to a PC.

iPad Air 2, iPadOS 13

Posted on Dec 21, 2020 6:28 PM

Top-ranking reply

Axel Foley

Level 10

149,592 points

Posted on Dec 21, 2020 6:37 PM

Hello Paulie,

Unfortunately that procedure will require connection to a computer (Mac or a Windows PC with iTunes). If you cannot borrow the use of a computer from a friend or a relative then you may want to call your local Apple Store or an Authorized Service Center and ask them whether they would be able to help.

Axel F.

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I am seeing a “Support.apple.com/iPad/restore. How do I fix this if I don’t have access to a PC

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