You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cinth59 Author

Level 1

4 points

Mom gave me her old iPad, she doesn't remember passcode, user ID or password...how can I unlock to erase and set up for me?

Posted on Nov 22, 2020 1:03 PM

Top-ranking reply

frazzm737

Level 9

55,254 points

Posted on Nov 22, 2020 1:23 PM

If she doesn't remember passcode, check this link...

If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support

If she doesn't remember Apple ID, try this link...

If you forgot your Apple ID password - Apple Support

View in context

Mom gave me her old iPad, she doesn't remember passcode, user ID or password...how can I unlock to erase and set up for me?

Similar questions