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Installing Mac OS Big Sur: Message shows: “Installation cannot proceed because the installer is damaged.”

I get the following message: Installing Mac OS Big Sur: Message shows: “Installation cannot proceed because the installer is damaged.”. My MacBook is a nearly new MacBook Pro (16-inch, 2019)

MacBook

Posted on Nov 19, 2020 10:21 AM

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Question marked as Top-ranking reply

Posted on Nov 27, 2020 4:37 PM

Hello jimbob-winch,


Welcome to Apple Support Communities. Keeping your Mac up-to-date on software is super important, and we'd be happy to look into this with you.


Does this happen when you connect your Mac to another wireless or wired network? Also, let’s try to download and install the macOS update from the App Store using this link:


macOS Big Sur


Be sure to disconnect any peripherals from your Mac as well before trying the install again.


If that didn't help, let's try to try again after logging into another user account on your Mac. Here's how to create one:


Set up users, guests, and groups on Mac



We hope this information is useful. Kind regards.





6 replies
Question marked as Top-ranking reply

Nov 27, 2020 4:37 PM in response to jimbob-winch

Hello jimbob-winch,


Welcome to Apple Support Communities. Keeping your Mac up-to-date on software is super important, and we'd be happy to look into this with you.


Does this happen when you connect your Mac to another wireless or wired network? Also, let’s try to download and install the macOS update from the App Store using this link:


macOS Big Sur


Be sure to disconnect any peripherals from your Mac as well before trying the install again.


If that didn't help, let's try to try again after logging into another user account on your Mac. Here's how to create one:


Set up users, guests, and groups on Mac



We hope this information is useful. Kind regards.





Installing Mac OS Big Sur: Message shows: “Installation cannot proceed because the installer is damaged.”

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