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Updated iPad Pro 12" to iPadOS 14.2. Now iMessage can no longer send/receive texts to/from non-Apple devices. Our iPhone 4s can send/receive non-Apple texts but they no longer show up on iMessage on iPad Pro. This is a serious problem using both devices for business and personal and, due to disability, not able to effectively use iPhone keyboard for texting. How can we fix this?
iPad Pro, iPadOS 14
I’m stuck for answers on the remaining issue. As described, I’m struggling to find an explanation.
I suggest that you try a forced restart of both your iPad and iPhone - as this will often resolve an isolated issue or other unusual issue:
How to restart your iPhone SE (2nd generation), 8, 7 or 6:
How to restart your iPhone SE (1st generation), 5, or earlier:
I’m stuck for answers on the remaining issue. As described, I’m struggling to find an explanation.
I suggest that you try a forced restart of both your iPad and iPhone - as this will often resolve an isolated issue or other unusual issue:
How to restart your iPhone SE (2nd generation), 8, 7 or 6:
How to restart your iPhone SE (1st generation), 5, or earlier:
You must explicitly enable Text Message Forwarding for your iPad on your iPhone.
On your iPhone:
Settings > Messages > Text Message Forwarding - set to ON - and explicitly enable your iPad from the list of devices.
Also ensure that Messages in iCloud is enabled on both your iPhone and iPad:
Settings > [Your Name / AppleID] > Messages - set to ON
More information:
Fault finding if needed:
If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support
Thank you LotusPilot. Your advice solved one problem but we still can't send a new iMessage from iPad to non-Apple device. Option to forward text messages on iPhone didn't appear until I added iCloud email to send/receive list on iPhone. Now text messages sent/received on iPhone show up on iPad. Big help. Thanks. But the really weird thing now is that we can message back and forth with a non-Apple sender from iPad if he/she sends the initial message. I cannot send a new message to non-Apple contact from iPad. Only option now is to send new message on iPhone then correspond on iPad when sender replies. Not impossible but difficult for us. Until recently (iPadOS 14.2 update?) we could send/receive text messages on iPad to anyone. What changed? is there a solution to this? Thanks in advance for any help you can provide.
Problem mysteriously fixed itself. Can now send/receive texts to/from iPad to non-Apple devices. Didn't reset iPhone or iPad. Didn't change any settings on either. Auto update is turned off. Didn't work last night but works fine this morning. Guess the iPad just needed a good night's sleep. Thanks again for your help. Enabling "allow text forwarding" was key to solving this issue. Why it took 24+ hours to work is anyone's guess.
iMessage Texting Issue
