You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ipad apple logo then blank screen but backlight is om

I have this ipad air started this issue suddenly.


When connected to charger and turned on Apple logo displays then black screen but back light still on.

When tried to reset by connecting to a computer getting 4013 error and saying unable to reset.

Posted on Nov 16, 2020 5:35 AM

Reply
Question marked as Top-ranking reply
1 reply

Ipad apple logo then blank screen but backlight is om

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.