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I cant install Keynote on my ipad

I use the latest version of iOS and have attempted to install Keynote. It never fully opens. Every time I click on the icon, it goes through the motions of downloading, but it never does. It appears as if Keynote is downloaded, but when I click on the icon, it merely goes through the download again. What am I doing wrong?


iPad, iOS 12

Posted on Oct 27, 2020 9:43 AM

Reply
1 reply

Oct 30, 2020 7:13 PM in response to Bob Hartung

Hello Bob Hartung,


Thank you for reaching out in Apple Support Communities. We understand you're unable to successfully download and use Keynote on an iPad.


Having the ability to use your favorite apps is important to complete your daily tasks. We'll be happy to help.


To help troubleshoot this behavior, we recommend to follow the steps outlined in this helpful article: If you can’t download or update apps on your iPhone or other Apple device


If the app is installed on your iPad and you're unable to use it, we suggest to follow steps one through four in this article: If an app unexpectedly quits, stops responding, or won’t open


Please let us know if that helps.


Kind regards.

I cant install Keynote on my ipad

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