You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ai32pz004 Author

Level 1

4 points

My iphone 6 doesn't turn on it screen is black

I can not turn my phone on. it's screen is black.I have tried to push the home button and the power at the same time and I haven't worked. what should i do?

iPhone 6s, iOS 13

Posted on Oct 7, 2020 6:49 PM

Top-ranking reply

Axel Foley

Level 10

150,120 points

Posted on Oct 7, 2020 6:55 PM

Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.

Axel F.

View in context

My iphone 6 doesn't turn on it screen is black

Similar questions