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We have an older (5s) iPhone for which we forgot the parental 4-digit password. We tried restoring/resetting the phone to factory and starting over, but it still wanted the 4-digit passcode. So, since it is only supported to iOS 12.4 by apple, the apple support article said we had to have 13.x or better and we are stuck.
Anybody know how to fix this?
Flyboy74 wrote:
Anybody know how to fix this?
Yes.
Since you have an older iOS version, when the Restrictions (Screen Time) passcode is forgotten, the iPhone must be erased and set up as new.
How to erase your iPhone, iPad, or iPod touch - Apple Support
Flyboy74 wrote:
Anybody know how to fix this?
Yes.
Since you have an older iOS version, when the Restrictions (Screen Time) passcode is forgotten, the iPhone must be erased and set up as new.
How to erase your iPhone, iPad, or iPod touch - Apple Support
Thanks! The last time we tried the Apple procedure, during the erase it again asked for the 4-digit passcode (parental) so we were stymied. We'll give it another try. We have iOS 12.4 as the best Apple will provide.
You’re welcome.
Enjoy your Apple gear.
Remove/Reset a forgotten parental passcode, how do we do that?
