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Level 1

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Hi , today i create phone backup in my Computer and reset my phone and i try to restore today backup and ask me to enter the password , when i enter it told me its not correct and i have only 1 password

iPhone 11 Pro Max, 14

Posted on Sep 28, 2020 6:02 AM

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Eric Root

Level 10

684,783 points

Posted on Sep 28, 2020 6:17 AM

It appears you made an encrypted backup. You need the backups password. See the Apple Support article(s) below.

Backups - encrypted backups in iTunes.

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