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Why is my App Store and iTunes account disabled?

I can’t use my App Store because it says my account is disabled? What does this mean? My payment information IS updated so I know that is not the issue.

iPhone 11 Pro Max, iOS 14

Posted on Sep 19, 2020 12:30 PM

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Posted on Sep 19, 2020 12:33 PM

That normally indicates an issue with the account. Apple advises not to update payment info, and to contact them.


See here: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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Why is my App Store and iTunes account disabled?

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