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Level 1

8 points

Help with backup

I need help backing up my phone. The error is saying backup could not be completed because iCloud contains a backup from a newer iOS version

Posted on Sep 9, 2020 1:31 PM

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Level 4

1,187 points

Posted on Sep 9, 2020 1:35 PM

Try deleting the backup, and then trying to make a new one.

Go to Settings > [your name] > iCloud > Manage Storage > Backups > Delete Backup

Then, go back to the iCloud page > Backup > Back up Now

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3 replies

Top-ranking reply

Level 4

1,187 points

Try deleting the backup, and then trying to make a new one.

Go to Settings > [your name] > iCloud > Manage Storage > Backups > Delete Backup

Then, go back to the iCloud page > Backup > Back up Now

Level 1

8 points

Thanks! that did it!

Level 10

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Help with backup

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