You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 6 Plus & FaceTime

On a multi user call on FaceTime I can’t see anyone. Neither do I have the camera icon. The others on the call can see me though. Is there a fix?

thanks!

Posted on Aug 9, 2020 3:32 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 9, 2020 3:36 PM

Sorry, there is no fix.


Video Group FaceTime calls require an iPhone 6S or newer.


To use Group FaceTime video calls, you need iOS 12.1.4 or later, or iPadOS on one of these devices: iPhone 6s or later, iPad Pro or later, iPad Air 2 or later, iPad mini 4 or later, iPad (5th generation) or later, or iPod touch (7th generation). Earlier models of iPhone, iPad, and iPod touch that support iOS 12.1.4 can join Group FaceTime calls as audio participants.

3 replies
Question marked as Top-ranking reply

Aug 9, 2020 3:36 PM in response to robinc418

Sorry, there is no fix.


Video Group FaceTime calls require an iPhone 6S or newer.


To use Group FaceTime video calls, you need iOS 12.1.4 or later, or iPadOS on one of these devices: iPhone 6s or later, iPad Pro or later, iPad Air 2 or later, iPad mini 4 or later, iPad (5th generation) or later, or iPod touch (7th generation). Earlier models of iPhone, iPad, and iPod touch that support iOS 12.1.4 can join Group FaceTime calls as audio participants.

iPhone 6 Plus & FaceTime

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.