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User profile for user: peisermp
peisermp Author
User level: Level 1
4 points

Icloud can't establish a [secure] connection to the server

I cannot connect to Icloud with Safari 13.1.1 with IMac /High Sierra (10.13.6). I can connect with Edge (using now), Firefox and Chrome. I tried what I could for a few months. Apple id / passwords same on all devices.


Error msg for Icloud: Icloud encountered an error trying to connect to the server.



I could not connect to this page either with Safari: End of this the long error message says says "..... Safari can't establish a secure connection to the server "idmsa.apple.com"



I'd be thankful for advice. I've tried the general troubleshooting tips, but I have not tried reinstalling Safari. An older macbook pro with Sierra and Safari does connect.



iMac 21.5″, macOS 10.13

Posted on Jul 13, 2020 2:37 PM

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2 replies
User profile for user: sterling r
sterling r
User level: Community Specialist

Jul 16, 2020 4:01 PM in response to peisermp

Hello peisermp,


Thank you for using Apple Support Communities! It sounds like you can't connect to a few different Apple websites using Safari on your Mac, however you can connect to the same websites in other browsers. You're in the right place to find a resolution.


Since the issue is specific to Safari, let's start by trying the troubleshooting suggestions outlined in the following support articles:



If you still encounter the error, try these steps next:


If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support


If you're still encountering the error, could you provide the urls for the websites that you're trying to visit when the errors appear? Do the errors appear as soon as you visit the page or after a specific action, such as signing in to your Apple ID?


Cheers!

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Icloud can't establish a [secure] connection to the server

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