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User profile for user: Jnadol
Jnadol Author
User level: Level 1
9 points

Display goes dark when opening lid of MacBook

Hi -

I bought a New 2020 MacBook Pro around 2 months ago. Around 1 month ago, the screen would not turn back on whenever I opened the lid of the screen after the computer was already on, but the screen was shut. The Touch Bar would still work, and the Caps Lock key had a light, so it is not a power issue. I usually solve it by powering down the Mac, waiting ten minutes, and powering it back on. However, I’d not like to continue doing this, so does anyone have a fix/know what is wrong?

thanks.

MacBook Pro with Touch Bar

Posted on Jul 11, 2020 3:28 PM

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,592 points

Posted on Jul 11, 2020 10:57 PM

It appears that your MacBook Pro has issues during wake up from sleep as you mentioned. You are able to resolve the screen issue when you shutdown and power back up. Can you try the following basic troubleshooting steps and see whether that helps?


Perform the following tasks one at a time and test the issue after each action until it is resolved-

  1. Reset SMC by following the directions applicable to your MacBook here ➔ How to Reset SMC. If that does not solve things then-
  2. Reset NVRAM/PRAM by following the directions applicable to your MacBook here ➔ How to Reset NVRAM/PRAM. If that does not solve things then-
  3. Enter ➔ Safe Mode and see if the screen issue still exists in Safe mode. Log out of Safe Mode and then reboot computer. If that does not solve things then-
  4. Finally if none of the above works then you can enter ➔ macOS Recovery Mode and reinstall the macOS and see if that solves it.


Axel F.


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User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,592 points

Jul 11, 2020 10:57 PM in response to Jnadol

It appears that your MacBook Pro has issues during wake up from sleep as you mentioned. You are able to resolve the screen issue when you shutdown and power back up. Can you try the following basic troubleshooting steps and see whether that helps?


Perform the following tasks one at a time and test the issue after each action until it is resolved-

  1. Reset SMC by following the directions applicable to your MacBook here ➔ How to Reset SMC. If that does not solve things then-
  2. Reset NVRAM/PRAM by following the directions applicable to your MacBook here ➔ How to Reset NVRAM/PRAM. If that does not solve things then-
  3. Enter ➔ Safe Mode and see if the screen issue still exists in Safe mode. Log out of Safe Mode and then reboot computer. If that does not solve things then-
  4. Finally if none of the above works then you can enter ➔ macOS Recovery Mode and reinstall the macOS and see if that solves it.


Axel F.


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Display goes dark when opening lid of MacBook

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