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Debmatthew Author

Level 1

17 points

Iphone 7 can’t update apps. Used. ays it was purch

Apps said they need updates. Don’t work. Will not update. Says phone was purchased and or returned before. This was my husbands old phone from 2 years before.

iPhone 6, iOS 12

Posted on Jun 27, 2020 11:27 AM

Top-ranking reply

Kappy

Level 10

361,849 points

Posted on Jun 27, 2020 11:34 AM

Then you need to sign into the App Store using your husband's Apple ID and password that must still be on this old iPhone. If you plan to use it, now, then have your husband follow the instructions here: Apple Support- What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch.

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Iphone 7 can’t update apps. Used. ays it was purch

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