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Hi,
The right hand side button on my iPhone 11 isn’t working to switch the screen off. I can hold it down and turn the phone off without a problem. I can also take a screenshot but it’s not turning off the screen!
Am I missing something as to why it’s stopped doing this?
Thanks!
iPhone 11, iOS 13
Hello Hannahbanana7,
Welcome to Apple Support Communities! We understand the right hand side button on your iPhone 11 isn’t working to switch the screen off. We're happy to assist you with this.
Take a look at this article:
If a button or switch isn't working on your iPhone or iPad - Apple Support
Let us know if the issue persists.
Best regards.
iPhone 11 right side button not working.
