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Level 1

4 points

My iPad Pro says it is not charging even though I have connected it to a brand charger

why does my iPad Pro say it is not charging even though it is conned to a brand new charger?

iPad mini, iOS 9

Posted on Jun 17, 2020 1:47 PM

Top-ranking reply

Level 10

103,365 points

Posted on Jun 17, 2020 6:18 PM

Hello,

Please refer to the following Apple Support document.

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